I am a Service Design Researcher with past lives in education, clinical product research, and writing consultancy. Empathy leads me to deep insights around the ways that services show up for people, from the first touchpoint to the last.

Open mics, indie productions, people watching, listening to you geek out about your job or hobby—I live to see real people do their thing!

B.A., Speech-Language-Hearing Sciences
University of Minnesota, 2011

User Experience Design Certification
Prime Digital Academy, 2019